Welcome to DoubleDown Interactive

DoubleDown Terms of Use
Last updated: February 9, 2026

1. INTRODUCTION
Welcome to DoubleDown!

These terms and conditions of use (“Terms of Use”) constitute a legal agreement that governs your relationship with DoubleDown Interactive LLC and its affiliated companies (collectively referred to as “DoubleDown” or “we” or “us”) regarding your use of DoubleDown’s games and related services, which include applications and DoubleDown’s websites (the “Services”). These Terms of Use apply to any Services provided by or operated by DoubleDown, including, without limitation, any DoubleDown application and the DoubleDown casino located at www.doubledowncasino.com or any other sites on which these Terms of Use are posted.

By registering with, using or otherwise accessing the Services, including browsing our websites, you acknowledge that you have read, understood, accepted and agreed to be bound by these Terms of Use and any other terms and conditions referenced and incorporated herein, including, without limitation, the Privacy Policy (“Privacy Policy”). The Terms of Use, Privacy Policy, and any terms incorporated therein by reference are collectively referred to as the “Agreement.” If you do not accept this Agreement, you are not authorized to use the Services.

Please note, if you access the Services through any third-party distribution channels, for instance through the Apple App Store, Google Play Store, Facebook, or Amazon, additional terms may also apply.

2. IMPORTANT NOTICES

Please read this agreement carefully before beginning to use the Services, as this Agreement is a legally binding agreement between you and DoubleDown.

By accepting this Agreement, you also agree and acknowledge that: our Services do not offer any monetary reward or an opportunity to win real money or tangible prizes based on the outcome of play. The services are designed solely for entertainment purposes.

The Services are not intended for distribution to or use by any person in any jurisdiction where such distribution or use would be contrary to law, and the use of the Services is unauthorized in any such jurisdiction. You agree that it is your responsibility to ensure that the use of the Services is lawful in the jurisdiction where you reside.

You may not use the services if you (1) do not agree to this agreement, (2) are not of legal age to form a binding contract, or (3) use of the services is illegal in the jurisdiction of your residence or under applicable law.

PLEASE NOTE THAT THESE TERMS OF USE INCLUDE A MANDATORY ARBITRATION PROVISION IN SECTION 22. ARBITRATION PRECLUDES YOU FROM SUING IN COURT OR HAVING A JURY TRIAL. YOU HAVE A TIME-LIMITED OPTION TO OPT OUT OF THE ARBITRATION PROVISION. PLEASE REFER TO SECTION 22.8 TO FOLLOW THE OPT-OUT INSTRUCTIONS.

THESE TERMS OF USE ALSO CONTAIN A CLASS ACTION/REPRESENTATIVE-TYPE ACTION WAIVER IN SECTION 20. THESE PROVISIONS GENERALLY PRECLUDE YOU FROM BRINGING ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST DOUBLEDOWN. THEY ALSO PRECLUDE YOU FROM PARTICIPATING IN OR RECOVERING RELIEF UNDER ANY PAST, PENDING, OR FUTURE CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST DOUBLEDOWN BY SOMEONE ELSE.

3. ACCESS TO THE SERVICES

3.1 Access.
By using your Facebook, Apple or Google account to log in to the Services, you affirmatively consent to our sharing of your data with Meta, Apple or Google respectively. If you are using the Services via Facebook, you must have a valid, active Facebook. If you are accessing the Services from a mobile device, you will also need to have an account with a source of downloadable mobile applications, such as the Apple App Store or Google Play. You may need to update third-party software, such as your operating system, from time to time to access the Services. We are not responsible for such third-party software. You are responsible for the device you use to access the Services and the fees to connect to the Internet and application marketplaces or for data or cellular usage to download and use the Services.

3.2 Creating an Account.
Some Services may require you to create an account (“Account”). To create an Account, you will be asked to provide certain information, which may include a password and an email address. You represent and warrant that all information you provide to DoubleDown is complete and accurate. Knowingly submitting incomplete or inaccurate information may result in immediate termination of your use of the Services and forfeiture of any Virtual Content in your account. DoubleDown reserves the right to take steps to ensure that any information you provide to DoubleDown in connection with your Account or the Services is accurate.

3.3 Responsibilities and Prohibitions.
You understand, acknowledge, and agree that you will be responsible for any actions taken in your Account and on the Services using your access credentials, whether or not such actions have been authorized by you. You may only access the Services through your own Account. Transferring your Account or your access credentials to another user is strictly prohibited. Similarly, purchasing another User’s Account or access credentials is strictly prohibited.

3.4 Security.
You are responsible for maintaining the confidentiality and security of any credentials used to access your Account (e.g., a username and password). If you have reason to believe your Account has been compromised, is not secure, or has been subject to unauthorized use, you must notify DoubleDown immediately by contacting DoubleDown support at support@doubledowninteractive.com. We are not liable for any loss or damage arising from your failure to secure your account and you agree to indemnify and hold DoubleDown harmless for any improper, unauthorized or illegal use of any of your DoubleDown account(s). This includes illegal or improper use by someone to whom you have given permission to use your Account(s) or whom you have negligently allowed to access your Account(s).

4. IN-APP PURCHASES

4.1 Certain enhancements or features of the Services may be subject to a fee. These enhancements or features may include the ability to pay for virtual, in-game currency (“Virtual Currency”) or virtual, in-game digital items (“Virtual Goods”). Virtual Currency and Virtual Goods collectively referred to as “Virtual Content.” You may buy or acquire Virtual Content only if it is legal in your jurisdiction.

4.2 The acquisition of Virtual Content on the Services is solely for your personal entertainment. Virtual Content has no real world value, and you do not acquire any enforceable property rights in and to any Virtual Content based on any transaction on the Services.

4.3 Applicable fees are displayed in the Services in connection with the respective Virtual Content. We reserve the right to change the pricing for the Virtual Content and services offered through the Services, including the Virtual Currency, at any time.

4.4 If you obtain access to any Virtual Content, we grant you a limited, personal, revocable, non-transferable, non-sublicenseable license to use it solely as part of the Services in accordance with this Agreement. DoubleDown has the absolute right to manage, regulate, control, modify and/or eliminate such Virtual Content as it sees fit in its sole discretion to the extent legally permissible, and DoubleDown shall have no liability to you or anyone for the exercise of such rights, even if the Virtual Content is in your account.

4.5 You may never redeem Virtual Content for actual monetary instruments, goods or other items of real-world value. You may not sell, trade, redeem, assign or otherwise transfer or make available the Virtual Content to any person or entity, including but not limited to, another user or any third party, or in any other way cash out or exchange the Virtual Content for real money or for any real goods. Any attempt to do so is in violation of this Agreement and may result in a ban from the Services and possible legal action.

4.6 You are responsible for all charges and usage on your Account or using your user credentials, and all purchases made by you or anyone that uses your Account or user credentials, including applicable taxes.

4.7 You may pay for Virtual Content using the methods available in the Services, which may include payment via your Apple, Google or Amazon account, or other similar accounts, payment by your credit card or other acceptable payment methods via online payment provided by the payment service provider. You agree to the terms and conditions applicable to the payment method you choose, including any additional payment processing fees which may be applicable. DoubleDown is not responsible or liable for any issues related to the services provided by the payment service provider to you in connection with the purchase. The contract for the delivery of Virtual Content is concluded when you press the green button indicating the price, the “buy,” “spin,” or any other button of similar meaning.

4.8 You represent that you are authorized to use the payment method you use and that any payment information you provide is true and accurate; and you authorize us and/or the applicable payment service provider to charge you for the purchase using your payment method.

4.9 We reserve the right to refuse your request to purchase and/or acquire Virtual Currency and/or Virtual Goods for any reason, in our sole discretion.

4.10 Virtual Content may only be held by legal residents of jurisdictions where access to and use of the Services are permitted and not prohibited by applicable law. By accessing the Services and purchasing Virtual Content, you represent and warrant that you are of the age of majority in the jurisdiction of your residence and that your use of the Services is not against the applicable law of your jurisdiction of residence.

4.11 NO REFUNDS: You understand and agree that all sales of Virtual Content are final and that DoubleDown is not required to provide a refund for any reason.

We or our partner will provide you with a purchase document when it is required by law. You agree that these documents may be electronic in format.

5. REWARDS PROGRAMS

5.1 Some of our Services include loyalty rewards programs (“Rewards Programs”), and from time to time we may update or introduce a new Rewards Program. Our Rewards Programs are designed to reward our most loyal users (not for performance or outcome within the Services).

5.2 There is no charge to participate in a Rewards Program. Certain Rewards Programs may require acceptance of additional terms and conditions before you can participate.

5.3 If your Account is suspended or terminated in accordance with this Agreement, you will also lose access to all Rewards Programs and any rewards.

6. SUBSCRIPTIONS

6.1 Some of our Services may offer the ability to purchase subscription services. If you purchase a subscription, then by clicking the purchase button you are requesting that DoubleDown begin supplying the subscription services immediately and are entering into a monthly subscription contract with us. You are also authorizing a charge to you of a monthly subscription fee at the rate quoted at the time of purchase. For subscription services purchased using Services or on a platform such as Facebook, Apple or Google, the platform will charge you for the subscription fee and the platform's payment terms will apply. Please review the appropriate platform's payment terms for additional information.

6.2 Subscription rates are based on an amount in U.S. Dollars. The charges will be applied to the payment instrument you provide when you start your subscription (or to a different payment instrument, if you change your account information). Please note that prices and charges are subject to change, and in such instance, we will let you know in advance.

6.3 Your subscription will automatically renew each month unless and until you terminate your subscription or we terminate it. You must cancel your subscription before it renews each month, otherwise payment of the next month’s subscription fees will be taken automatically via your chosen payment method.

6.4 You may cancel at any time directly through the platform for games played on a platform. For each platform, please review their customer support websites or contact their customer support numbers for information regarding canceling auto-renewing subscriptions.

6.5 UBSCRIPTION PAYMENTS ARE NONREFUNDABLE AND THERE ARE NO REFUNDS OR CREDITS FOR PARTIALLY USED SUBSCRIPTION PERIODS.

6.6 DoubleDown may occasionally offer a one-time or limited-time bonus to players that have a current subscription or who agree to start a subscription. You understand that these items will not be a part of your ongoing subscription.

7. YOUR RIGHT TO USE THE SERVICES

7.1 Subject to your agreement and continued compliance with the Agreement, DoubleDown grants you a non-exclusive, non-transferable, revocable limited right to access and use the Services solely for your own non-commercial, entertainment purposes.

7.2 You represent and warrant that you have full right and authority to use the Services and to be bound by this Agreement. In furtherance of the foregoing, and as an example and not as a limitation, you agree that you will not:

Modify, adapt, translate, reverse engineer, or disassemble any portion of the Services;
Restrict or inhibit any other person from use of the Services or interfere with or disrupt the operation of the Services or the servers or networks used to make the Services available or violate any requirements, procedures, policies, or regulations of such networks;
Create false personas, multiple identities, multiple user accounts, set up an account on behalf of someone other than yourself, use bots or other automated software programs to defraud DoubleDown or any third party or take any other action which otherwise violates this Agreement and/or the terms of service of any third-party applications or social networks through which the Services are accessed;
Attempt to obtain passwords or other private information from other users of the Services including personally identifiable information;
Use the Services if you have previously been removed or banned by DoubleDown;
Develop, distribute or use any software programs or other applications that allow the user to cheat or obtain an unintended advantage while using the Services;
Exploit or distribute any game error or technical glitch that provides an unintended advantage to a user, including but not limited to accessing one-time promotions more than once;
Transfer, sell, or re-sell Virtual Content, to other individuals, parties, or entities, or fraudulently acquire Virtual Content;
Rent, lease, sell, trade, or otherwise transfer or share your account to or with anyone without DoubleDown's written permission;
Access or use an account which has been rented, leased, sold, traded, or otherwise transferred from the account creator without DoubleDown's written permission;
Use the Services to post or transmit any virus, worm, Trojan Horse, easter egg, time bomb, spyware, or other computer code, file, or program that is harmful or invasive or may or is intended to damage or hijack the operation of, or to monitor the use of, any hardware, software, or equipment; and
Attempt to use the Services on or through any website or service that is not authorized by DoubleDown.

You agree that DoubleDown is not responsible for any damage, loss, or injury resulting from hacking, tampering, or other unauthorized access or use of the Services. Any attempt to gain unauthorized access to the Services, interfere with procedures or performance of the Services, or deliberately damage or undermine the Services is subject to civil and/or criminal prosecution and will result in immediate termination of your participation and forfeiture of any Virtual Content.

8. INTELLECTUAL PROPERTY OWNERSHIP

8.1 DoubleDown and its licensors retain all rights in the content within the Services (including, but not limited to, applications, software, designs, graphics, texts, information, pictures, video, sound, music, and other files, and their selection and arrangement) (collectively, the “Content”). The Content is protected by applicable copyright, trade dress, patent, and trademark laws, international conventions, and other laws protecting intellectual property and related proprietary rights. You may only use the Content in connection with your use of the Services for personal, noncommercial, entertainment purposes. The Content may not be used by you in any other manner, or for any other purpose, without our express written permission and/or the consent of any third party we deem necessary, except as provided for herein. You hereby acknowledge that you do not acquire any ownership rights by using the Services or by accessing any of the Content. Any unauthorized use by you of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and other applicable regulations and statutes.

8.2 Further, by accessing or using the Services, you acknowledge and agree that any name, logo, trademark, brand, or service mark (“Trademarks”) used with the Services is owned or licensed by us and may not be used by you without our prior written approval. Nothing contained in the Services should be construed as granting by implication, estoppel, or otherwise, any license or right to use any such Trademarks without our written consent and/or consent of such third party that owns the Trademarks.

8.3 Any communications or materials you transmit to DoubleDown by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, are and will be treated as, non-confidential and non-proprietary. DoubleDown is free to use, reproduce, modify, disclose, transmit or post any ideas, concepts, know-how or techniques contained in any communication you send to DoubleDown for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information, without any compensation to you or acknowledgment that you were the source of such materials.

9. USER INFORMATION AND CONTENT

9.1 By using the Services, you agree that the Services may display your first name, first initial of your last name, picture, profile and game records in the Services, and may print, publish, broadcast and use, worldwide, in any media and at any time, your name, picture, voice, likeness, and/or biographical information for promotional purposes without compensation. You agree that you are solely responsible for any content, location information, messages, posts, comments, data, text, images, photographs, videos or other materials that you transmit through the Services (“User Content”). By submitting, transmitting, posting, uploading, or otherwise providing any User Content in connection with the Services, you are granting DoubleDown a royalty-free, fully paid, non-exclusive, sublicensable, transferable, irrevocable, perpetual, unrestricted, worldwide license to use, publish, transmit, perform, display, store, distribute, reproduce, modify, create derivative works from, and otherwise use any and all User Content for any purpose, including, without limitation, advertising and promotional purposes. No credit, approval or compensation is due to you for any such use of the User Content you may submit.

9.2 You further represent and warrant that you own or otherwise control any and all rights in and to the User Content and that public posting of the User Content by DoubleDown will not infringe or violate the rights of any third party in any manner. You also agree that the User Content shall not include any personal identification, such as personal names, email addresses, or other indicia identifying any other person, including, without limitation, celebrities and/or other public or private figures, living or dead, or that is invasive of a person's privacy.

9.3 We reserve the right, but not the obligation, to monitor and delete any User in our sole discretion, including infringement by a user of third-party copyrighted materials.

9.4 If you are aware of any User Content posted in connection with the Services that violates this Agreement, please contact us at support@doubledowninteractive.com. Please provide as much detail as possible, including a copy of the underlying material, the location where we may find it, and the reason such User Content should be removed. Please note that filing a complaint will not guarantee its removal.

10. COMMUNICATION CHANNELS

10.1 The Services may provide communication channels such as forums, communities, or chat areas (“Communication Channels”) designed to enable you to communicate with other users of the Services. DoubleDown is under no obligation to monitor these communication channels but may do so, and reserves the right to review materials posted to the Communication Channels and to remove any materials, at any time, with or without notice for any reason, at its sole discretion. DoubleDown may also terminate or suspend your access to any Communication Channels at any time, without notice, for any reason. You acknowledge that chats, postings, or materials posted by users on the Communication Channels are neither endorsed nor controlled by DoubleDown, and these communications should not be considered reviewed or approved by DoubleDown. You will be solely responsible for your activities within the Communication Channels and under no circumstances will DoubleDown be liable for any activity within the Communication Channels.

10.2 You agree that all your communications within the Communication Channels are public, and you have no expectation of privacy regarding your use of the Communication Channels. DoubleDown is not responsible for information that you choose to share on the Communication Channels, or for the actions of other users.

11. SUSPENSION, TERMINATION AND FORFEITURE

11.1 You agree that DoubleDown, in our sole discretion, may to the extent legally permissible terminate your access to or use of the Services, at any time and for any reason, including without limitation, if we believe that you have violated or acted inconsistently with this Agreement. Upon any such termination, your right to use some portions, if not all, of the Services will immediately cease. You agree that any termination of your access to or use of the Services may occur without prior notice, and that we may immediately deactivate or delete your account, User Name, and password (excluding your Facebook account), and all related information and files associated with it, and/or bar any further access to such information or files. You agree that we will not be liable to you or any third party for any termination of your access to the Services or to any such information or files or we will be required to make such information or files available to you after any such termination.

11.2 All Virtual Content are forfeited if your Account is terminated or suspended for any reason, in DoubleDown’s sole and absolute discretion, or if the Services are no longer available. To the extent legally permissible, if your Account, or a particular subscription for the Service associated with your account, is terminated, suspended and/or if any Virtual Content is selectively removed or revoked from your account, no refund will be granted, and no Virtual Content will be credited to you or converted to cash or other forms of reimbursement.

12. LIMITATION OF LIABILITY AND RELEASE

12. 1 BY ACCESSING, USING OR DOWNLOADING THE SERVICES YOU ACKNOWLEDGE AND AGREE THAT SUCH USE IS AT YOUR OWN RISK AND THAT NONE OF THE PARTIES INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES, (INCLUDING, WITHOUT LIMITATION, DOUBLEDOWN, ITS AFFILIATES, SUBSIDIARIES OR ANY OF THEIR EMPLOYEES, AGENTS OR CONTRACTORS) (COLLECTIVELY “RELEASED PARTIES”) ARE LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES, OR ANY OTHER LOSSES, COSTS, OR EXPENSES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOSS OF DATA, LEGAL FEES, EXPERT FEES, COST OF PROCURING SUBSTITUTE SERVICES, LOST OPPORTUNITY, OR OTHER DISBURSEMENTS) WHICH MAY ARISE, DIRECTLY OR INDIRECTLY, THROUGH THE ACCESS TO OR USE OF THE SERVICES, OR BROWSING OF THE SERVICES OR THROUGH YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THE SERVICES.

12.2 To the fullest extent permitted by law, you agree to release, discharge, defend, indemnify and hold Released Parties harmless from and against all claims, damages, losses, liability, costs and expenses (including without limitation attorneys’ fees) arising out of (a) your use of, access to, or activities in connection with the Services; (b) any User Content you create, upload, publish, or otherwise make available through the Services; (c) any breach or alleged breach by you of this Agreement, including any representation, warranty, or obligation herein; and (d) any violation of applicable law with regard to your use of the Services.

12.3 TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF DOUBLEDOWN AND/OR ITS AFFILIATES BE GREATER THAN $500 (USD) OR THE AMOUNT THAT YOU PAID TO DOUBLEDOWN IN THE ONE HUNDRED AND EIGHTY (180) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM. THE LIMITATIONS OF THIS SECTION SHALL APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), A THIRD PARTY LOSS CLAIM, OR OTHERWISE, AND WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT YOU MAY NOT BE AWARDED OR RECOVER FROM US ANY LOSS OR DAMAGE ATTRIBUTED TO, OR AMOUNT PAID BY, ANY USER, USER’S REPRESENTATIVE, OR OTHER THIRD PARTY.

12.4 WITHOUT LIMITING THE FOREGOING, RELEASED PARTIES ASSUME NO RESPONSIBILITY, AND WILL NOT BE LIABLE, FOR ANY DAMAGES RELATING TO OR CAUSED BY ANY VIRUSES, BUGS, HUMAN ACTION OR INACTION OF ANY COMPUTER SYSTEM, PHONE LINE, HARDWARE, SOFTWARE OR PROGRAM MALFUNCTIONS, OR ANY OTHER ERRORS, FAILURES OR DELAYS IN COMPUTER TRANSMISSIONS OR NETWORK CONNECTIONS ON ACCOUNT OF YOUR ACCESS TO OR USE OF THE SERVICES.

13. DISCLAIMER OF WARRANTIES

13.1 THE SERVICES, IN WHOLE AND IN PART (INCLUDING, WITHOUT LIMITATION, ALL CONTENT, AND USER MATERIALS), ARE PROVIDED, TRANSMITTED, DISTRIBUTED, AND MADE AVAILABLE “AS IS” WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE MAKE NO WARRANTY: (A) THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; (B) THAT DEFECTS OR ERRORS IN THE SERVICES WILL BE CORRECTED; (C) THAT THE SERVICES WILL BE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS; (D) AS TO THE QUALITY, ACCURACY, COMPLETENESS AND VALIDITY OF ANY INFORMATION OR MATERIALS IN CONNECTION WITH THE SERVICES; (E) THAT YOUR USE OF THE SERVICES WILL MEET YOUR REQUIREMENTS; OR (F) THAT TRANSMISSIONS OR DATA WILL BE SECURE.

13.2 Some jurisdictions do not allow the disclaimer, exclusion or limitation of certain warranties, liabilities and damages, so some of the above disclaimers, exclusions and limitations may not apply to you. In such jurisdictions, our warranties and liability will be limited to the fullest extent permitted by applicable law.

14. ASSUMPTION OF RISK

You assume all risks relating to your use of the Services and online or offline communications and interactions with other users of the Services and with other persons with whom you communicate or interact as a result of your use of the Services. You understand that DoubleDown does not screen or inquire into the background of any users of the services. We make no representations or warranties as to the conduct of users of the Services. You agree to take reasonable precautions in all communications and interactions with other users of the Services and with other persons with whom you communicate or interact as a result of your use of the Services, particularly if you decide to meet offline or in person.

15. YOU UNDERSTAND AND AGREE THAT THE SERVICES ARE AVAILABLE WORLDWIDE, AND IT IS YOUR SOLE RESPONSIBILITY TO USE THE SERVICES IN COMPLIANCE WITH ALL APPLICABLE LAW. YOU MAY NOT ACCESS OR USE THE SERVICES IF THIS IS PROHIBITED BY APPLICABLE LAW.

You are subject to all laws of the geography in which you reside and from which you access the Services and are solely responsible for obeying those laws. You agree DoubleDown cannot be held liable if laws applicable to you restrict or prohibit your participation in the Services. DoubleDown makes no representations or warranties, implicit or explicit, as to your legal right to access or participate in the Services nor shall any person affiliated, or claiming affiliation, with DoubleDown have authority to make any such representations or warranties. DoubleDown reserves the right to monitor the location from which you access the Services and to block access from any jurisdiction in which participation is illegal or restricted. You agree, except as expressly prohibited by applicable law, not to use any methods to attempt to hide or misdirect any location information regarding your access to the Services.

16. LINKS TO THIRD PARTY SITES

Although the Services may contain links to third party websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with the linked site, unless specifically stated therein.

17. UPDATES TO THE SERVICES

We reserve the right, at any time and from time to time, temporarily or permanently, with or without notice, in whole or in part, to the extent legally permissible: modify or discontinue the Services; modify or remove any of the information contained in the Services; limit the Services’ availability to any person, geographic area, or jurisdiction we choose; charge fees in connection with the use of the Services; modify and/or waive any fees charged in connection with the Services; and/or offer opportunities to some or all users of the Services. You agree that we will not be liable to you or to any third party for any modification, suspension or discontinuance of the Services, in whole or in part, or of any content contained in the Services. Your continued use of the Services after such changes will indicate your acceptance of such changes.

18. STATUTE OF LIMITATIONS

to the fullest extent permitted by law, any claim or cause of action arising out of or related to the services must commence within two (2) years after the conduct that caused the dispute (as defined below) otherwise, such claim or cause of action is permanently barred, which means that the party with the claim or cause of action will not have the right to assert the claim against the other party.

19. CHOICE OF LAW

You and we agree that your use of the Services, and this Agreement, and all claims or causes of action (whether sounding in contract, tort, any statutory cause of action, or any other legal theory) that may be based upon, arise out of, or relate to this Agreement, the Services, the use of DoubleDown’s games, your and our rights and responsibilities, and all other disputes between the parties shall be governed by, and enforced in accordance with, the laws of Delaware, without regard to or application of conflict of law. For the avoidance of doubt, this Agreement shall also be governed by, and construed under, the laws of Delaware. Any claims we may have against each other, to the extent not covered by the arbitration provision in Section 22 below (including if the arbitration agreement is for any reason held to be unenforceable), will be made exclusively in state or federal court located in in New Castle County, Delaware. The parties consent to submit to the personal jurisdiction of state and federal courts located in New Castle County, Delaware. You and we waive any rights to argue that the state and federal courts of New Castle County, Delaware are an improper or non-convenient venue.

20. CLASS ACTION WAIVER AND REPRESENTATIVE-TYPE ACTION WAIVER

TO THE FULLEST EXTENT ALLOWED BY LAW, NEITHER YOU NOR WE SHALL BE ENTITLED TO PARTICIPATE IN ANY PAST, PENDING, OR FUTURE CLASS OR OTHER REPRESENTATIVE-TYPE ACTIONS, TO CONSOLIDATE, JOIN OR COORDINATE DISPUTES OR TO PARTICIPATE IN OR LITIGATE ANY DISPUTE IN A REPRESENTATIVE CAPACITY, INCLUDING AS A REPRESENTATIVE MEMBER OF A CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY, OR OTHERWISE SEEK TO RECOVER FOR LOSSES INCURRED BY A THIRD PARTY PURSUANT TO ANY STATUTE THAT ALLOWS RECOVERY ON BEHALF OF OR FOR THE BENEFIT OF OTHERS, OR, ALLOWS RECOVERY OF AMOUNTS LOST OR SPENT BY OTHERS. YOU AND DOUBLEDOWN ARE EACH EXPRESSLY AND UNCONDITIONALLY WAIVING SUCH RESPECTIVE RIGHTS.

21. INFORMAL DISPUTE RESOLUTION PROCESS

If you or DoubleDown have any dispute, each party agrees to first try to resolve it informally. Both of us agree to have a 30-day informal dispute resolution period allowing us time to negotiate a settlement of the dispute in good faith. Thus, prior to initiating arbitration (as described below), the initiating party must send the other side a written notice (“Notice of Dispute”). Any Notice of Dispute must include the following, at a minimum: (a) your full legal name, email address, and your personal in-game user ID that can be found in the application; (b) a screenshot from the application showing your in-game user ID; (c) a detailed description of your claim or Dispute with us, including the applicable dates, (d) the specific damages or other remedy or remedies that you are seeking.

The Notice of Dispute must be sent to our registered address at:
DoubleDown Interactive LLC
6671 S. Las Vegas Blvd.
Building D, Suite 210
Las Vegas, Nevada 89119
followed by a copy to support@doubledowninteractive.com.

If we cannot resolve our Dispute within thirty (30) days, the party commencing the Dispute may file for arbitration according to the requirements in this Agreement. You and we agree that a compliant Notice of Dispute is a jurisdictional requirement to the commencement of arbitration. If the Notice of Dispute does not contain all the required information, arbitration shall not be instituted, and the party opposing arbitration shall not be subject to any arbitration fees. You and DoubleDown understand and agree that any Dispute that has not first complied with the informal dispute resolution process described above in Section 21 shall not be accepted by the arbitration provider, and shall be deemed frivolous under Federal Rule of Civil Procedure (“FRCP”) 11(b); further, the arbitrator may allocate any arbitration fees and/or costs to any party that files a frivolous claim in violation of this Section and shall be subject to dismissal if asserted in court.

22. ARBITRATION

22.1 Arbitration Agreement.
Arbitration Agreement. To the fullest extent allowed by law, we and you agree to resolve all Disputes in individual binding arbitration, subject to Section 20. A “Dispute” means any dispute, claim, or controversy (except those specifically exempted below) between you and DoubleDown that in any way relates to or arises from any aspect of our relationship, including, without limitation, your use of the game or Services, all marketing related to the game, your or third-party use of the game, any licensed content, and all matters relating to or arising from this Agreement (including our Privacy Policy and all other terms incorporated into this Agreement) or any other agreement between you and us, including any disputes over the validity, enforceability, or interpretation of this agreement to arbitrate. Our Dispute shall be subject to these CLASS ACTION WAIVER AND REPRESENTATIVE-TYPE ACTION WAIVER provisions provided in Section 20. You and we understand that there is no judge or jury in arbitration and that court review of an arbitration award is limited. The parties waive their rights to a jury trial and to have any Dispute resolved in court.

22.1 Delegation; Interpretation.
To the extent permitted by law, the arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve all Disputes, including, but not limited to, any claim that all or any part of this Agreement is void or voidable. This arbitration agreement is intended to be broadly interpreted and will survive termination of this Agreement.

22.3 Severability.
Severability. If any provision of this arbitration agreement is found unenforceable, that provision will be severed, and the rest of the arbitration agreement will remain in full force and effect. NOTWITHSTANDING ANYTHING TO THE CONTRARY SET FORTH IN THESE TERMS, IF ALL OR ANY PORTION OF CLASS ACTION AND REPRESENTATIVE-TYPE WAIVER PROVISIONS IN SECTION 20 OR MASS ARBITRATION PROVISIONS IN SECTION 22.5 IS FOUND TO BE INVALID OR NOT ENFORCEABLE, THEN THE ENTIRETY OF THE AGREEMENT TO ARBITRATE WILL BE DEEMED VOID AND ANY CLAIM OR DISPUTE WILL THEREFORE BE RESOLVED IN COURT RATHER THAN BY INDIVIDUAL ARBITRATION.

22.4 Rules for the Arbitration:

The dispute resolution and arbitration provisions in this section shall be governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq. (the “FAA”) and the JAMS Streamlined Arbitration Rules and Procedures (the “JAMS Rules”). For the avoidance of doubt, and in accordance with the FAA, this arbitration agreement shall be severable from the rest of the Agreement.
The arbitration will be administered by a single arbitrator by JAMS. If, for any reason, JAMS is unable to provide the arbitration, then except as otherwise stated below, you or we may file the Dispute with any national arbitration company that handles consumer arbitrations following procedures that are substantially similar to the JAMS Rules.
Unless contrary to the JAMS Rules, or the arbitrator believes an in-person hearing is necessary, both parties agree that arbitration hearings may be conducted by videoconference. If the arbitrator believes an in-person hearing is necessary, the location of an arbitration hearing will be decided pursuant to the JAMS Rules.
In an arbitration, the arbitrator shall allow dispositive motions and follow the Federal Rules of Evidence.
The arbitrator will make a decision in writing but need not provide a statement of reasons unless requested by a party.
The seat of the arbitration, to the extent it becomes necessary to name an arbitral seat or determine the forum of the arbitration, shall be Delaware. The procedural law that governs the arbitration shall be Delaware law.
As in Section 19, Delaware law shall be applied to any use of the Services, and this Agreement, and all claims or causes of action (whether sounding in contract, tort, any statutory cause of action, or any other legal theory) that may be based upon, arise out of, or relate to this Agreement, the Services, the use of DoubleDown’s games, your and our rights and responsibilities, and all other disputes between the parties, without regard to or application of conflict of law. For the avoidance of doubt, Delaware law shall be used to govern, and construe, this Agreement in any arbitration.
Notwithstanding anything to the contrary herein, if the arbitrator may not legally adjudicate or award a particular legal or equitable claim or remedy, such claim or remedy shall be stayed until all other claims and remedies are final and the arbitration completed, after which the federal or state court may adjudicate the remaining claim or remedy. In doing so, the federal or state court is bound under the principles of claim or issue preclusion by the decision of the arbitrator. Unless DoubleDown expressly consents, the arbitrator may not award relief against DoubleDown respecting any person other than you or the parties to a Mass Arbitration if applicable.
All parties to an arbitration have the right, at their own expense, to be represented by counsel of their choosing. The parties agree that their respective counsel (if any) in the arbitration will each be bound by, and must certify compliance with, Rule 11 of the FRCP including to prevent the initiation or pursuit of frivolous or improper claims. Any violations of Rule 11 of the FRCP are subject to sanctions by the arbitrator or process administrator under the FRCP, JAMS Rules, or other applicable federal and state law.

22.5 Mass Arbitration.
For mass arbitrations (which are defined as 25 or more similar demands for arbitration filed against the same party or related parties by individual claimants represented by either the same law firm or law firms acting in coordination), the JAMS Mass Arbitration Procedures and Guidelines (“JAMS Mass Arbitration Rules”) shall apply. In such proceedings, the parties agree that, notwithstanding any other provisions of this Agreement, the Process Administrator (as described in the JAMS Mass Arbitration Rules) and the arbitrators shall have the authority to implement the procedures set forth in the JAMS Mass Arbitration Rules, including the authority to batch together individual arbitration demands into a single coordinated proceeding. Section 21 applies to a Mass Arbitration, including the agreement that neither you nor DoubleDown shall be required to pay any arbitration fee until the claimant has sent a fully compliant Notice of Dispute. If these Mass Arbitration provisions and rules are found to be invalid for any reason, the parties agree that the arbitration agreement contained in this Agreement is severed, and the parties may resolve their Dispute in a court of competent jurisdiction.

22.6 Exception – Litigation of Intellectual Property Claims.
Notwithstanding the parties’ agreement to resolve all Disputes through arbitration, either party may bring an action in state or federal court that only asserts claims for patent infringement or invalidity, copyright or trademark infringement, Computer Fraud and Abuse Act claims, and/or trade secret misappropriation, but not, for clarity, claims related to the license granted for the game or in-game content under this Agreement. Such claims are subject to the jurisdiction and applicable law provisions in Section 19.

22.7 Exception – Small Claims Court.
Either party may also seek relief in a small claims court for any individual disputes or claims within the scope of that court’s jurisdiction. If an arbitration is filed, before the arbitrator is formally appointed, either party can send written notice to the opposing party and the arbitration provider that it wants the case decided by a small claims court, after which the arbitration provider shall close the case.

22.8 30-day Right to Opt Out.
You have the right to opt-out and not be bound by the arbitration agreement by sending us a written notice to our registered address at: DoubleDown Interactive LLC
6671 S. Las Vegas Blvd.
Building D, Suite 210
Las Vegas, Nevada 89119
followed by a copy to support@doubledowninteractive.com. You must sign and date the notice, and include in it your name, address, email address, in-game user ID, and a clear statement that you are opting out of this arbitration agreement. The notice must be sent within 30 days of the date you first access the Services; otherwise you shall be bound by the arbitration agreement.

23. PRIVACY:
Our Privacy Policy, which is incorporated by reference into this Agreement, explains how we collect, use, store, and protect your personal information. By accessing or using the Services, you acknowledge and agree that any personal information you provide to us will be handled in accordance with the Privacy Policy. A link to our Privacy Policy is provided here. Please review it carefully before using the Services. If you do not agree with the Privacy Policy, you must not access or use the Services.

24. SEVERABILITY:
If any part of this Agreement is found to be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions.

25. HEADINGS:
The headings titles in this Agreement are provided solely for convenience and have no legal or contractual significance.

26. NOTICE FOR CALIFORNIA USERS:
Under California Civil Code Section 1789.3, users of the Services from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 400 R Street, Suite 1080, Sacramento, California 95814, or by telephone at (916) 445-1254 or (800) 952-5210.

27. REVISIONS:
DoubleDown may change this Agreement at any time. DoubleDown will notify you of any change in this Agreement, rates, or fees, as required by law. We will also endeavor to provide advance notice of any material changes this Agreement. What constitutes a “material change” will be determined at DoubleDown’s sole discretion, in good faith and using common sense and reasonable judgment. The updated Terms of Use or Privacy Policy will be posted on https://www.doubledowninteractive.com/. Changes to this Agreement will become effective immediately after posting. If you do not agree to the changes, you must discontinue using the Services.

28. NOTICE REGARDING APPLICATIONS INSTALLED ON APPLE-BRANDED PRODUCTS
IF YOU HAVE DOWNLOADED THE SERVICES FOR USE ON AN APPLE PRODUCT, YOU AND DOUBLEDOWN ACKNOWLEDGE AND AGREE THAT APPLE AND ITS SUBSIDIARIES ARE THIRD PARTY BENEFICIARIES TO THIS AGREEMENT AND, UPON YOUR ACCEPTANCE OF THIS AGREEMENT, APPLE WILL HAVE THE RIGHT (AND WILL BE DEEMED TO HAVE ACCEPTED THE RIGHT) TO ENFORCE THIS AGREEMENT AS A THIRD PARTY BENEFICIARY THEREOF.

If you are using a DoubleDown mobile application on an iOS device, you acknowledge that you have read, understood, and agree to the following notice regarding Apple as well as other provisions of this Agreement that apply specifically to the mobile application installed on Apple-branded products.

We are solely responsible for providing any maintenance and support services with respect to the DoubleDown mobile applications, as specified in this Agreement, or as required under applicable law. You and DoubleDown acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the mobile application. In the event of any failure of the mobile application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the mobile application to you (NOTE: this does not automatically apply to in-app purchases); and that, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the mobile application.

You and DoubleDown acknowledge that DoubleDown, not Apple, is responsible for addressing any of your claims or claims of any third party relating to the DoubleDown mobile applications or your possession and/or use of such application. . You and DoubleDown acknowledge that, in the event of any third-party claim that the DoubleDown mobile applications or your possession and use of such application infringes that third party’s intellectual property rights, Apple will not be responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.

If you are using an Apple-branded product, you agree to only install DoubleDown mobile applications on an Apple-branded product that you own or control and only as permitted by the usage rules set forth in the Apple App Store Terms of Service.

29. Mobile Terms of Use

Text message program terms

DoubleDown provides users with the opportunity to interact with DoubleDown via text messages. This program provides text messages from DoubleDown, including for instance, information about the Services, events, special offers, special discounts, or other promotional information. Mobile subscribers may enroll through the Services. By opting in, you agree to receive DoubleDown updates and offers via text from us and our SMS service provider, and to be bound by this Agreement. Consent is not a condition of using the Services.

By opting in, you:

Acknowledge that you are the authorized user of the mobile device and owner of the mobile phone number provided in the enrollment process or has been authorized to act by and on behalf of the authorized user of the mobile device and owner of the mobile phone number provided.
Give DoubleDown and its authorized agents express permission to send text messages (including auto-dialed, pre-recorded and/or promotional texts) to their mobile number until you instruct DoubleDown to stop.
Agree to receive text messages from DoubleDown even if the registered mobile number is on a do-not-call list.

Participation is voluntary. You are not required to participate in order to purchase services from DoubleDown. Message frequency may vary. There may be costs associated with sending and receiving text messages.

If you enroll in our text message program, we will collect your mobile phone number in order to send text messages to you; we do not share mobile subscriber data with third parties other than our text message service provider who is not permitted to use that information for their own purposes.

If you change carriers or change or deactivate your mobile number, it is your responsibility to opt out of DoubleDown’s text messaging program before making any such change. Failing to do so will be a material breach of these program terms.

If you choose to join one of our mobile marketing lists, please be aware there are usually costs associated with receiving SMS or MMS messages, depending on your wireless carrier and plan. You should check with your wireless carrier to determine what charges apply before signing up to receive our updates via your mobile phone. You agree to pay all fees and applicable taxes incurred by you or anyone using your account. We may revise the pricing for the Services offered through the Services at any time. Unless otherwise noted, all currency references are in U.S. dollars. All fees and charges are payable in accordance with payment terms in effect at the time the fee or the charge becomes payable. If there is a dispute regarding payment of fees to, or products or Services provided by, us, your Account may be closed and your user information may be disabled without warning or notice at our sole discretion.

We may, from time to time, modify, amend, or supplement our fees and fee-billing methods, and such changes shall be effective immediately upon posting in this Agreement or elsewhere on the Services.

How to Opt-Out: You may opt-out by accessing our website or app, or by a direct response to the SMS text provider's opt-out option.

How to cancel: To cancel our texts, please reply STOP to any text at any time and receive one final text acknowledging receipt of your STOP request.

How to get help with text messages: Reply HELP to any text at any time. DoubleDown does not charge any fee for your participation in any text message program. Check with your wireless carrier for details regarding message or data rates or charges that may apply.

For additional support contact DoubleDown at support@doubledowninteractive.com.

DoubleDown collects certain information automatically upon subscription. Information collected includes the type of mobile device you use, unique device identifier and mobile operating system.

CONTACT INFORMATION

If You have any questions about this Agreement, please contact us:

By mail:
DoubleDown Interactive LLC
6671 S. Las Vegas Blvd.
Building D, Suite 210
Las Vegas, Nevada 89119
By email: support@doubledowninteractive.com.